FAQ

1. Can we get your free samples?

1. For the samples in our stock color or size, sure, we'd love to provide you for free to test the 

quality, but hope you can bear the shipping cost.

2. For the customized samples, we can also make new samples as your requests, but hope you can 

bear this samples cost. 

2. Can we do printing or label printing on the jars?
Yes, you can. Various of printing methods are available like silk screen printing, hot stamping,frosting, color spraying and label sticker etc.
3. What is the normal lead time?
A. For stock products, we will send goods to you within 1~7days after receiving your payment.
B. For mass production, lead time is around 35~50days, and longer if surface handling is required.
4.What is your shipping terms?
A. For small trial order,FEDEX, DHL, UPS, TNT etc can be provided.
B. For larger order,we can arrange shipment by sea or by air according to your requirement.

5.If any defective products, how can you settle it for us?
We will replace the defective and broken products in your next order or as you required date.
Warm Tips: Any man-made damage we cannot change,refund or make up.

6.Some information you should know about our stock products.
1.For some certain products, we provide small order to you. You can find them in our "stock product” catalog.
2.The quantity of the products varies every day. Please contact us to get the lastest number. 
3.If you buy more products, the delivery time will be a little longer. Usually, it takes 15 days. For the specific time, please contact us.